Ptarmigan
Contact us worldwide
Contact us worldwide

Europe

Matt Woodford
+44 (0) 207 231 0014 (Switchboard)
matt.woodford@ptarmiganmedia.com
London SE1 2BA

The Americas

Tim Hart
+1 212-532-5580 (Switchboard)
tim.hart@ptarmiganmedia.com
New York, NY 10016

Asia

Tim Jones
+852 3679 3620 (Switchboard)
tim.jones@ptarmiganmedia.com
148 Electric Road, North Point, Hong Kong

Ptarmigan

Privacy Policy & Terms of Use

Please download our Privacy Policy and Terms here or scroll to read below.

This website ("the website") is managed and operated by Ptarmigan Media Limited (and in this document this company name will be referred to as "we" or "us").

This document explains how we use any personal information that you provide to us, or which we collect through the use of cookies (please see ‘cookies’ section below) when using this website.

What information do we collect about you?

We collect information about you when you contact us and request information from us about our products and services. The type of information that we collect from you will include: Your name, your company, your email address, job title and your phone number/s. We will also collect information about your use of this website. Website usage information is obtained via the use of cookies.

How will we use your information?

The information collected will be used to send you the information you have requested from us and will, where agreed or requested by you, be used to provide you with information about our products and services. All personal information collected about you shall be processed in accordance with the Data Protection Act 1998. We will never share your personal information for marketing purposes with companies outside of the Ptarmigan Media group of companies. You have the right to request a copy of the information that we hold about you. If you would like a copy of the personal information that we hold about you, please email us at info@ptarmiganmedia.com

We want to make sure that your personal information is accurate and up to date. Therefore you can also contact us at any time to ask us to correct or remove information that you think is inaccurate.


Cookies and Other Technical Information

We send "cookies" to your computer primarily to enhance your online experience. "Cookies" are files that can identify you as a unique customer and store your personal preferences as well as technical information (including click through and click stream data).

We do not use cookies to store any personally identifiable information about you.

Cookies can either be permanent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser). We may also use "Web beacons" that monitor your use of our sites. Web beacons are small strings of code that provide a method for delivering a graphic image on a Web page for the purpose of transferring data, such as the IP (Internet Protocol) address of the computer that downloaded the page on which the Web beacon appears, the URL (Uniform Resource Locator) of the page on which the Web beacon appears, the time the page containing the Web beacon was viewed, the types of browser that fetched the Web beacon and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable e-mail, Web beacons let us know whether you received and opened our e-mail.

On their own, cookies or Web beacons do not contain or reveal any personally identifiable information. However, if you choose to furnish the site with personally identifiable information, this information can be linked to the data stored in the cookies/Web beacons.

The Ptarmigan website also uses cookies which are set by a third party – Google Analytics - that help us identify how users navigate to and around our website and provide behind-the-scenes services within the website.

The GA cookies collect anonymous information about how visitors use the website, used to compile reports on visitor statistics and helps Ptarmigan improve the site based on that information.

More information: https://developers.google.com/analytics/

We do not use the information collected for advertising. Also, as we do not run advertising for Ptarmigan, we do not drop any cookies though any advertising formats.


By using this website, you specifically agree to our use of cookies and Web beacons as described herein. You may adjust your browser to reject cookies from us or from any other Web site. Additionally, by setting your Web browser to display HTML e-mails as text only, you may be able to prevent the use of some Web beacons. Please consult the "Help" section of your browser for more information. However, certain areas of our sites can only be accessed in conjunction with cookies or similar devices and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content.

For further information on cookies, please visit www.allaboutcookies.org

You can set your browser not to accept cookies and the above website shall tell you how to remove them from your browser. However, in a few cases some of our website features may not function as a result.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage.

Last reviewed: October 2017

How to contact us

Please contact us if you have any questions about our privacy policy, or information we hold about you by email: info@ptamiganmedia.com

Links

This site may contain links to other web sites ("Linked Sites"). In the main these are to our client and to social media web sites. The Linked Sites are for your convenience only. Ptarmigan Media is not responsible for, and does not endorse the content of any Linked Sites whether or not Ptarmigan Media is affiliated directly or indirectly through providing a client service with the sponsorship of a site. Visitors to any linked site are urged and expected to abide by the Terms of Use and Privacy Policies of that particular linked site.

You may not establish a hypertext link to this site, or provide any links that state or imply any sponsorship or endorsement of your site by Ptarmigan Media. You may not use on your site any trademarks, service marks, or materials appearing on the Ptarmigan Media site, including but not limited to any client or Ptarmigan Media company logos, without the express written consent of the owner of the mark or right.

Unless specifically prohibited by a notice published on any page, you may make a print copy of such parts of the Website as you may reasonably require for your own personal use provided that any copy has attached to it any relevant proprietary notices and/or disclaimers. All other use is prohibited.

These conditions of use are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute.

To the extent that any part of these conditions of use is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction, such part shall to that extent be severed from the remaining terms, all of which shall remain in full force and effect as permitted by law.

DISCLAIMER OF WARRANTIES AND LIABILITY - THE MATERIALS ON PTARMIGAN MEDIA'S WEB SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. PTARMIGAN MEDIA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH, UNDER THE LAWS APPLICABLE TO THIS AGREEMENT, ARE IMPLIED BY LAW AND ARE INCAPABLE OF EXCLUSION, RESTRICTION, OR MODIFICATION. NEITHER PTARMIGAN MEDIA, NOR ITS AFFILIATED OR RELATED ENTITIES, NOR ANY PERSON INVOLVED IN THE CREATION, PRODUCTION, AND DISTRIBUTION OF PTARMIGAN MEDIA 'S WEB SITE WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT PTARMIGAN MEDIA OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE MATERIAL THAT YOU READ ON PTARMIGAN MEDIA 'S WEB SITE IS PROVIDED FOR INFORMATION PURPOSES. PTARMIGAN MEDIA DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN PTARMIGAN MEDIA'S WEB SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

YOU EXPRESSLY AGREE THAT USE OF THE PTARMIGAN MEDIA SITE IS AT YOUR SOLE RISK. YOU EXPRESSLY AGREE THAT NEITHER PTARMIGAN MEDIA, NOR ITS AFFILIATED OR RELATED ENTITIES, NOR ANY OF THEIR RESPECTIVE EMPLOYEES, OR AGENTS, NOR ANY PERSON OR ENTITY INVOLVED IN THE CREATION, PRODUCTION, AND DISTRIBUTION OF PTARMIGAN MEDIA'S WEB SITE ARE RESPONSIBLE OR LIABLE TO ANY PERSON OR ENTITY WHATSOEVER FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER WHATSOEVER BASED UPON OR RESULTING FROM THE USE OR MISUSE OF THIS SITE OR ANY OTHER PTARMIGAN MEDIA WEB SITE. AS AN EXAMPLE, AND WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, PTARMIGAN MEDIA AND RELATED PERSONS AND ENTITIES SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY CLAIM OR DAMAGE ARISING FROM FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION, COMPUTER VIRUS, THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO OR ALTERATION OF PERSONAL RECORDS, OR THE RELIANCE UPON OR USE OF DATA, INFORMATION, OPINIONS OR OTHER MATERIALS APPEARING ON THIS SITE. YOU (AND NOT PTARMIGAN MEDIA) ASSUME THE ENTIRE COST OF, AND RESPONSIBILITY FOR, ANY AND ALL NECESSARY SERVICING, REPAIR OR CORRECTION RESULTING FROM YOUR USE OF THIS SITE. IN ADDITION, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT PTARMIGAN MEDIA IS NOT LIABLE OR RESPONSIBLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER SUBSCRIBERS OR THIRD PARTIES.

Indemnity

You agree to indemnify, defend and hold harmless, Ptarmigan Media, its subsidiaries and other affiliated companies, its officers, directors, employees, agents, licensors, suppliers and any third-party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms of Use.

United States Privacy Policy

  1. ABOUT PTARMIGAN

We are Ptarmigan Media, Inc., a Delaware corporation (“Ptarmigan”, “we”, “our” or “us”).

  1. ABOUT THIS PRIVACY POLICY

This privacy policy (the “Privacy Policy”) applies to the personal data and other information that means any individual whose personal data we collect (“you”) provide to us or that we collect about you through our website, www.ptarmiganmedia.com (the “Site”) and all related sites, platforms, applications, and services provided by us (together with the Site, the “Services”). It explains, among other things, how and why we collect data about you when you use our Services, what data we collect, what we do with that data, how we look after it, and what your rights are in relation to it.

This Privacy Policy is intended to cover collection of information from residents of the United States. If you are a resident of the United Kingdom, you may review our UK Privacy Policy here. You are responsible for ensuring that information you share conforms to all data protection laws applicable to you.

  1. DATA WE COLLECT ABOUT YOU

The personal data we collect via or in relation to the Services can be split into three broad categories:

Information you provide to us

We may ask for and collect the following information when you use the Services:

Identity information: You may provide us with certain personal information in order to contact you at your request, including your name, company, email address, job title, and phone number.

Communications: When you communicate with us by email or telephone, we collect information about your communication and any information you choose to provide.

Information we collect automatically

We collect certain information automatically when you use the Services. This information includes:

Interaction information and history: Information about your interactions and history with the Services, including the pages that you visit and links you click on, the time, frequency and duration of your Site visits, and your IP address.

Cookies: Like many websites on the Internet, when you visit the Site, Ptarmigan may assign your computer one or more cookies to facilitate access to the Site and to personalize your online experience. Through the use of a cookie, Ptarmigan also may automatically collect information about your online activity on the Services, such as the web pages you visit, the time and date of your visits, and the links you click on the Services. Ptarmigan may use this data to better understand how you interact with the Services, to monitor aggregate usage by our users and web traffic routing on the Services, and to improve the Site and our Services. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able use some of the interactive features offered on the Services. In addition, please be aware that other parties may also place their own cookies on or through the Site and/or Services and may collect or solicit personal information from you. Other cookies may reflect de-identified demographic or other data linked to the registration data you have submitted to Ptarmigan in hashed, non-human readable form. No personally identifiable information is contained in these cookies.

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the preferences or settings page of your web browser. For further details, visit donottrack.us.

Information we receive from other sources

Service providers and business partners: We may also receive information about you from our service providers and business partners, including companies that assist with analytics, data processing and management, account management, customer and technical support, hosting, and other services which we use to personalize your Ptarmigan experience. We explain in more detail why and how we use this information below.

When we receive information from other sources, we rely on them having the appropriate provisions in place telling you how they collect data and who they may share it with.

  1. HOW YOUR PERSONAL DATA IS USED

This following explains how we use and process your personal data:

Information you provide to us

We will use this information to:


Information we collect automatically

We will use this information to:


Information we receive from other sources

We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the information we receive).

  1. SHARING YOUR PERSONAL DATA

The following describes the ways we may share your personal data in the normal course of business and in order to provide our Services.

With your consent: We will disclose your personal data when and if you have agreed that we may do so. We will make this clear to you at the point at which we collect your personal data, including the purpose(s) for which we will use the personal data.

Service providers: We use third-party service providers to facilitate or outsource some aspects of our Services and some of these service providers will process your personal data.

If required by law: We may be required to disclose your personal data by law, in response to a valid order of a court or other authority, or to respond to requests relating to criminal investigations.

Change of control: If a business transfer or change of business ownership takes place, we may transfer your personal data to the new owner. If this happens, you will be informed of this transfer.

Protecting our rights: We may disclose your personal data if we feel this is necessary in order to protect or defend our legitimate rights and interests and/or to ensure the safety and security of the Services.

Ptarmigan does not share personal data with third parties for their direct marketing services. Ptarmigan also does not sell (as such term is defined in the California Consumer Privacy Act) the personal information we collect (and will not sell it without providing a right to opt out).

  1. DATA SECURITY

Ptarmigan (either itself or through third party service providers) maintains a variety of commercially reasonable electronic and procedural safeguards designed to protect your personal information from unauthorized access and disclosure. For example, Ptarmigan uses accepted tools and techniques to protect against unauthorized access to Ptarmigan’s systems. You should be aware that Ptarmigan has no control over the security of other sites on the Internet that you might visit or with which you might interact even when a link may appear to another site from the Services. Ptarmigan wants you to feel confident using the Services, but no system can be completely secure. Therefore, although Ptarmigan takes steps to secure your information, Ptarmigan does not promise, and you should not expect, that your personal information or communications will always remain secure. In the event of a breach of the confidentiality or security of your information, including your personal information, Ptarmigan will notify you as necessary and if possible so you can take appropriate protective steps. Ptarmigan may notify you under such circumstances using the e-mail address(es) that Ptarmigan has on record for you. You also should carefully handle and disclose your personal information.

  1. UPDATING AND RETENTION OF YOUR DATA

For instructions on accessing or updating your information, to request a copy of the information we hold about you or to otherwise request assistance with these rights please contact us using the information below.

We retain your personal information as long as we are providing the Services to you. We retain your personal information after we cease providing Services to you to the extent necessary to fulfill your request (for example, keeping your email address to make sure it’s not on our mailing list); to comply with our legal and regulatory obligations; for the purpose of fraud monitoring, detection and prevention; to comply with our tax, accounting, and financial reporting obligations; or where we are required to retain the data by our contractual commitments to our partners. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.

Even if we delete your information from our systems, keep in mind that the deletion by our third party providers may not be immediate and that the deleted information may persist in backup copies for a reasonable period of time.

  1. CHILDREN

The Services are not intended for use by children. Individuals under the age of 18 are not permitted to use the Services and must not attempt to contact us or submit any personal data to us. We do not knowingly collect any personal data from any person who is under the age of 13. If it comes to our attention that we have collected personal data from a person under the age of 13, we will delete this information as quickly as possible.

If you are a parent or guardian and you learn that your child (under the age of 13) has provided us with personal data, please notify us immediately at info@ptarmiganmedia.com.

  1. MORE INFORMATION

It is our goal to make our privacy practices easy to understand. If you have questions, concerns or if you would like more detailed information, please contact us at info@ptarmiganmedia.com.

  1. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may change from time to time and, if it does, the up-to-date version will always be available on our Services. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Services and update the “Last updated” date at the top of this page. Please be sure to periodically check this page to ensure that you are aware of any changes to this Privacy Policy. Any material changes to this Privacy Policy will be communicated by posting a notice of the change on the Services.

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